Q: What are your main products?

A: We specialize in filling machines, labeling machines, packing machines, capping machines, cartoning machines, sealing & cutting machines, laser marking machines, and providing complete automation packaging solutions.

Q: How can I get a product quotation?

A: Please contact us with your specific requirements, and we’ll provide you with a detailed quotation.

Q: Which payment methods do you accept?

A: We accept various payment methods, including T/T, L/C, Credit Card, VISA, Apple Pay, and Western Union.

Q: How can I reach technical support?

A: For urgent support, please call us at +86 13886023771.

Q: Does HY Packpro have experience with installation?

A: Yes, we install packaging production lines on a regular basis, with installations carried out every month.

Q: How does HY Packpro guarantee the delivery date after an order is placed?

A: Before placing an order, we conduct tests using your packaging and products. Once payment is confirmed, we will finalize and guarantee the delivery date.

Q: What is the warranty period?

A: We provide a 1-year warranty for our filling machines, including free spare parts. In addition, we offer lifetime technical support. For assistance, you can reach us 24/7 via our service hotline: +86 871-63522497 or our technical contact: +86 13886023771.

Q: What about installation and training?

A: We offer training for 2-3 of your staff members, either at your location or at HY Packpro’s factory.

Q: Do you offer customization services?

A: Yes, our engineering team, with over 10 years of experience in packaging solutions, can design machines or complete production lines tailored to your specific needs (e.g., products, production capacity, packaging requirements, etc.).